BCN has a fully staffed help desk to support customers and track issues. Our services can help your ISP be more accessible and responsive to your customers.
BCN is able to aggregate multiple customer end points under one unified service delivery, thereby reducing administration and simplifying management. BCN’s Help Desk and Customer Service Centre is able to work collaboratively with a customer’s help desk to manage incidences and network maintenance. BCN’s automated NMS system runs 24/7 to immediately notify of any service issues or interruptions. BCN is pleased to work with your company to develop data services that meet your network requirements.