Enterprise Solutions

ENTERPRISE

BCN is able to aggregate multiple customer end points under one unified service delivery, thereby reducing administration and simplifying management. BCN’s Help Desk and Customer Service Centre is able to work collaboratively with a customer’s help desk to manage incidences and network maintenance. BCN’s automated NMS system runs 24/7 to immediately notify of any service issues or interruptions. BCN is pleased to work with your company to develop data services that meet your network requirements.

OUR DATA SOLUTIONS

The reliability and performance of your Network relies on the company or individual that supports your network. BCN has the professional network technicians that can support your large or small business unit in rural or remote areas of Manitoba. BCN offers a multitude of network services including network infrastructure consulting and design, maintenance of existing networks, scalable network creation and administration for any size business.

DEDICATED INTERNET ACCESS (DIA) SERVICES

 

  • High speed dedicated service for your business
  • Client router provided to customer for connectivity
  • Dedicated bandwidth (no oversubscription)
  • Public IP subnet provided (/30, /29 available for additional fee)
  • Connect one location or multiple locations
  • Symmetrical or asymmetrical service available (location-dependent)
  • SLA agreements available for uptime (MTTR guarantees are also available)

WHOLESALE BANDWIDTH

To support economic development opportunities in the communities we serve, we provide backbone bandwidth to local ISPs at wholesale prices.

LAYER 2 VPN SERVICES

  • Connect multiple locations together
  • Client router provided to customer for connectivity
  • Dedicated bandwidth (no oversubscription)
  • QoS option – prioritize certain traffic
  • Internet Gateway option – if Internet backhaul is also needed, add gateway services to your Layer 2 circuit (includes public IP addresses)
  • Symmetrical or asymmetrical service available (location-dependent)
  • SLA agreements available for uptime (MTTR guarantees are also available)

CUSTOMER BILLING SUPPORT

Billing systems can be complex and expensive, especially for smaller, local ISPs. BCN can support your ISP through access to a robust billing system. This will automate many billing functions and give your ISP the ability to track and manage customer accounts.

HELP DESK SUPPORT

BCN has a fully staffed help desk to support customers and track issues. Our services can help your ISP be more accessible and responsive to your customers.